Privacy Policy

Information we collect

We collect account, contact, delivery, order, support, and preference information that you provide while using Betolla.

How we use it

We use this information to operate your account, fulfil cash-on-delivery orders, provide support, prevent fraud, improve the store, and meet legal obligations.

Sharing and retention

Access is limited to authorised staff and delivery personnel who need the information to perform their work. We retain records only as long as reasonably necessary for operations, security, accounting, and legal requirements.

Your choices

You can update your account preferences and contact Betolla to ask about your personal information. Marketing preferences can be changed from your account.

Security

We use access controls, password hashing, session protections, audit records, and other safeguards. No internet service can guarantee absolute security.

Contact

Use the Contact Us link on this website for privacy questions.